Questions Asked and Answered

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Thank you for your interest in the Secret Valley Rail Bike Excursions. 

Railbikes operate from May through November.

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It is our pleasure to host you on the Secret Valley Excursions - Rail Bikes of the Colebrookdale Railroad.

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Are tickets sold by bike or per person?
Tickets are sold by bike. When making your reservation, you choose the number of bikes you wish to reserve.  Each cycle has four seats. There is no discount for empty seats. Each rider must have their own seat. It is not safe for children to be seated on your lap and is strictly forbidden. Tickets for our regular tours are not sold per person.

How long is the excursion?
The total ride is approximately 45 minutes to one hour. 

Can kids ride too?
While there is no age limit, riders must be at least 4' 6" tall.

You will not be permitted to ride if you do not meet the height requirement.

It is not safe for children to be seated on your lap and is strictly forbidden.  

What is the weight limit?

Rail bikes are not for use by persons over 250 lbs. in weight. For your safety and the safety of the other riders, you will not be permitted to ride the rail bikes if you exceed the weight limit or are not the minimum height. Weight above 250 pounds or uneven weight distribution on the railbikes can result in difficulty or injury.

Is it difficult?
People of nearly any age can enjoy Railbiking. Riders should be fit enough to ride a standard bicycle. There are slight grades, both up and down, as well as level sections of tracks along the way. We recommend a leisurely pace not to overexert yourself and give yourself time to take in and enjoy the beautiful scenery of the Secret Valley.

What about the weather?
The bikes will run in both sunny and rainy weather. If the weather is potentially dangerous, such as a lightning storm, potential tornadoes, etc., we will cancel the rides. The decision is made at the discretion of the railbike operator. If this happens, then you will be able to reschedule your railbike adventure for another day.  Customers who cancel are subject to our cancellation policy.

Should I bring anything?
We recommend bringing things such as a camera, drinks, snacks, sunscreen, bug repellent, and appropriate outerwear for the weather, such as raincoats, hats, or rain gear.

What should I wear?
Please check the weather forecast and dress appropriately for the predicted weather conditions. Tours are outdoors, and the railbikes are open to the elements. We recommend comfortable and loose-fitting clothes suitable for hiking or cycling. We also require closed-toed shoes.

What is prohibited?

• Do not bring alcohol, drugs, or glass containers.

• Firearms are prohibited.

• Smoking and vaping are prohibited.

• Do not bring pets.

Can I bring my dog?
No.

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Can I buy Gift Certificates?

Yes! Gift Certificates are available on our website. After purchasing a gift certificate, you'll receive a gift code. This code can be redeemed when making a booking online or over the phone, and guest services will deduct the certificate's value from the total booking cost. Premium Tours may require additional payment.  A certificate is redeemable for purchase only. Unused value remains on the certificate and cannot be redeemed for cash, except where required by law. Gift certificate purchases do not guarantee tour availability – reservations are essential.

Ride Tips
•    Keep all body parts (hands, arms, legs) inside the ride at all times.  Please pull long hair up and back.

•    Please remain on the bike until it comes to a complete stop at the ride's unloading point.

•    Stop riding before you become exhausted to avoid injuries or illnesses.
•    Never ride while under the influence of alcohol or drugs.
•    Wear comfortable clothing and closed-toed shoes (please no open-toed shoes, flip flops, or sandals).
•    Ride at a comfortable, leisurely pace.  Our excursions are intended to be family-friendly, relaxing experiences.  Please come ready to view the scenery and enjoy the natural landscape.  Take pictures and roll slowly.

Terms & Conditions
•    No alcohol or smoking
•    No Firearms
•    Must be in a healthy physical condition
•    Parental supervision is required for small children
•    Riders must remain on the bike at all times
•    Do not feed any animals

Participate responsibly; you should be in good health to ride safely. You know your physical conditions and limitations. DO NOT RIDE if you suspect your health might be at risk for any reason or if you may aggravate a pre-existing condition of any kind.

You further consent to allow Colebrookdale Railroad to use your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or eject any person whose conduct is viewed to be disorderly or fails to comply with the terms and conditions herein.